At Liora The Label, we are committed to providing a seamless shopping experience with clear and transparent shipping policies. We are pleased to offer Free Premium Tracked Shipping on all orders across Australia and New Zealand.
Shipping Information
This shipping policy applies to all orders placed within Australia and New Zealand.
Delivery Details
Below you will find the estimated delivery timelines for all orders:
Order cut-off time: 5:00 PM (local time). Orders placed after this time will be processed on the next business day.
Processing time: 1–3 business days (Monday to Friday). Once your order has been carefully prepared, it will be dispatched through our trusted shipping partner, Australia Post.
Delivery time: 4–7 business days (Monday to Friday).
Total estimated shipping time: 5–10 business days (Monday to Friday).
Shipping Services
For deliveries within Australia, we partner with Australia Post to provide reliable and secure nationwide shipping.
For deliveries within New Zealand, we partner with NZ Post to ensure reliable and secure nationwide delivery.
Shipping Costs
Free shipping: All orders across Australia and New Zealand qualify for free shipping. No minimum purchase is required.
Delivery Issues
If you experience any issues with your delivery, including delays or lost parcels, please contact our support team directly. We are always here to assist you and ensure your order arrives safely.
Order Tracking
Once your order has been shipped, you will automatically receive an email containing your tracking information. This allows you to follow your order at any time.
Contact Details
If you have any questions regarding your order, shipping, or payments, please visit our Contact Us page and submit the contact form. Our support team will be happy to assist you.
Customer Service Hours (Eastern Standard Time – EST)
Monday – Friday: 09:00 AM – 05:00 PM
Saturday & Sunday: 10:00 AM – 05:00 PM
We do our best to respond to all inquiries within 1 business day.
